Job Description
SUMMARY:
The Public Area Supervisor oversees the operation of the department, assigning daily cleaning duties to team members and completing administrative duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES
Oversees the daily tasks of Public Area team members. Must be able to communicate well in all conditions, and able to respond in a positive manner to guest or team member issues, ensuring all guests receive the best possible experience. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent preferred. Minimum one year of previous supervisory experience in housekeeping or environmental services.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
LANGUAGE SKILLS
Must be able to effectively communicate in English and Spanish.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Must have working knowledge of Microsoft Office products, including Word, Excel and Outlook. Knowledge of Synergy preferred.
MACHINERY USED
Vacuum, mop, cleaning chemicals.
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