Job Description

Flik Hospitality Group

Salary: $60000 - $64000 / Year

Other Forms of Compensation:

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isnt merely a job but the start of a career where you can flourish.

Job Summary

The Conference Planner/Coordinator will ensure that meeting requests are properly processed within the scheduling tool. The Conference Planner/Coordinator will collaborate with the Conference Planning Manager to ensure all meeting requirements are met before the meeting starts. They will need to work well individually and as part of a team.


Job Duties
* Responsible for assisting clients with all elements available on the campus for the success of the clients meetings, events, activations, etc.
* Manages booked reservations that have been assigned in a timely manner.
* Modifies reservations as needed and/or requested by clients.
* Responsible for responding and processing all incoming requests from clients for assigned events
* Review existing meetings/events to ensure completeness and communication of details to appropriate departments
* Provides consultative event coordination services to customers as required.
* Educates customers on supporting onsite resources. Works with outside agencies providing requirements for onsite meetings.
* Develops and maintains working relationships with vendors (i.e. on-site security, porters, in-house caterers where applicable, etc.)
* Actively identify and share opportunities to increase utilization, raise Customer Service scores, lower cancellation rates and unfilled requests.
* May lead, manage, or provide subject matter expertise for projects and initiatives.
* Delivers consistent customer interactions across conference center locations through implementing uniform terminology, consistent email templates and standardized workflow processes.
* Identifies and reports onsite building repairs; completes work orders and submits in timely manner.

Job Skills
* Outstanding customer service skills
* Superior verbal and written communication skills
* Work experience with reservation software platforms
* Catering or other food service-related experience
* Communications, Event Planning or Hospitality background preferred.
* Highly proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook)
* Experience working in technical/audiovisual environment.
* Ability to work independently, prioritize effectively and make decisions when faced with ambiguity.
* Ability to adapt quickly to change and maintain a flexible approach when providing customer support.
* Able to work a flexible schedule to include evening and weekend hours.

Apply to Flik today!

Flik is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.

Req ID: 1381238

Flik Hospitality Group

HILARIA KWAKUMEY

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