Job Description

Company

SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 28-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success.

Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we’re getting at is it doesn’t hurt to take a chance and apply!

Summary

The Project Manager – Design/Build Lead will lead the team developing and implementing configuration requirements for Cityworks EAM implementations. This individual will also be responsible for ensuring that deliverables meet client standards and expectations. The successful candidate will work on multiple tasks simultaneously and be a team player. This position will be report to the Systems Integration Lead and the EAM Program Manager.

SDI Presence Offers:

• Pay Range: $125,000/yr - $145,000/yr.
• Base pay may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.
• Medical, Dental, Vision, company-provided Life Insurance, Short and long-term disability, Matched Retirement Savings, Wellness Program, PTO and much more!

Responsibilities

• Support the configuration, administration, and maintenance of Cityworks AMS
• Analyze business processes and recommend Cityworks solutions to improve efficiency
• Provide expert-level support, troubleshooting, and user training on Cityworks functionalities
• Develop and maintain Cityworks integrations with Esri GIS system
• Assist in data migration, system upgrades
• Create and maintain technical documentation and standard operating procedures
• Working closely with IT teams, business analysts, and workstream leads to align Cityworks with project goals
• Stay updated on Cityworks enhancements and industry best practices to recommend system improvements
• Ensure compliance with data governance, security policies, and regulatory requirements

Requirements

• 4-year college degree and relatable professional experience (at least four years)
• Experience working with Cityworks AMS in a SME capacity
• Strong understanding of GIS, asset management, and work management principles
• Hands on experience with Cityworks configuration, administration, and troubleshooting
• Proficiency in SQL, database management, and reporting tools
• Familiarity with integrating Cityworks with GIS and financial systems
• Strong analytical and problem-solving skills with the ability to optimize workflows
• General Consulting experience as a manager at a top tier consulting firm – preferred
• Ability to manage staff, both directly and in a matrix organization
• Ability to communicate professionally, both verbally and in writing
• Possess strong analytical, problem-solving, and leadership skills
• Has strong oral and written communication to provide presentations to management
• A team player with the willingness to assist coworkers on other projects as required
• Understanding of the business analysis and project management methods
• System Development Lifecycle (Waterfall and Agile) understanding

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer Statement

SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Staffing Firms

SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.

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