Job Description

The Dog House Of L.C. &L., Inc. in Chicago, IL is looking for one part time receptionist & kennel attendant to join our 23 person strong team. We are located at 7254 N Milwaukee Ave. Niles IL 60714. Our ideal candidate is a self-starter, punctual, and hard-working.

Job title

Receptionist Part Time

Reports to

Supervisor and Manager

Job purpose

Welcome clients and their dogs to The Dog House of L.C. & L., Inc. in a professional and friendly manner. Provide excellent customer service while answering customer questions, inquiries or taking reservation either over the phone, in person, or through email. Supervise daycare and boarding dogs in a fun and safe environment. Provide enrichment and learning activities for all dogs in the playgroup.

Duties and responsibilities

Reception and Customer Service Duties :

• Greet clients and their dogs that come into the lobby in a friendly and professional manner
• Check dogs in for daycare, boarding or grooming by bringing the dog back to the play area or grooming area and go over instructions with the owners
• Answer phone calls from clients, vendors or any other inquiries in a professional and friendly manner
• Check and respond to emails as needed throughout the day
• Make appointments and reservations for existing and new clients
• Filing, keeping accurate records in Gingr, calling vets for vaccine records, and making reminder phone calls
• Handle money and payment transaction accurately
• Prepare facility to hold Training Nights 3 times a week (moving dogs to different area of kennels)

Cleaning Duties :

• Sweep, mop and dust lobby throughout the day to maintain a clean and welcoming environment
• Maintain a clean and organized work environment
• Shovel, sweep and clean up outside as needed throughout the day
• Dust and sanitize reception counter and desk at end of the night
• Help complete dirty dishes
• Let dogs out to potty and for walks as needed
• Feed and medicate dogs accurately as needed
• This position will be for 6AM-2PM and 2PM-9PM part time position with some Saturdays required

Qualifications

Qualifications include:

• High School Diploma or GED
• Experience working in customer service is preferred
• Working knowledge of Microsoft Word, Excel, and Internet Explorer
• Must be friendly and professional
• Great multitasking skills
• Must be avalible for Holidays and weekends
• On-Call Required

Working conditions

Position requires employee to work nights, weekends, and holidays. Working in all types of weather is a possibility so an employee should be able to withstand the elements. Customer service is very important but occasionally an employee will need to handle difficult clients or situations in a professional manner. Working with animals can get a little loud and stressful so patience is required to be able to complete tasks accurately during a shift.

Physical requirements

Must be able to stand for long periods of time, kneel, crouch, stoop, climb, lift objects and dogs up to 50lbs and do repetitive tasks. For employee safety they must be able to physically handle dogs of all sizes on and off leash. The Dog House Of L.C. &L., Inc. in Chicago, IL is looking for one part time receptionist & Kennel attendant to join our 16 person strong team. We are located on 7254 N Milwaukee Ave. Niles, IL 60714. Our ideal candidate is self-driven, ambitious, and hard-working.

We are looking forward to receiving your application. Thank you.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase . Free employee scheduling, time clock and hiring tools.

Job Tags

Holiday work, Shift work, Night shift, Saturday,

Similar Jobs