Job Description
We are in search of a Law Office Receptionist to join our team in Eagan, Minnesota. The role involves managing customer interactions, data entry tasks, and handling a multi-line phone system. The work environment is fast-paced and dynamic, requiring a high level of organization and attention to detail.
Responsibilities
• Handle a multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate party
• Provide top-notch customer service, addressing inquiries, resolving issues, and ensuring client satisfaction
• Accurately enter and update customer data in our systems, maintaining the integrity of our records
• Manage email communications, responding to inquiries in a timely manner and forwarding messages as needed
• Use Microsoft Word and Outlook to draft correspondence, manage schedules, and perform other administrative tasks
• Organize files and documents, ensuring easy access and retrieval when needed
• Schedule appointments, coordinating with all parties to find mutually convenient times.
Benefits offered:
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