Job Description
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
As an Internal Investigator, you will be joining PayPal’s Global Financial Crimes and Consumer Protection (GFCCP) organization tasked with ensuring that PayPal employees are not engaging in behaviors that are in violation of PayPal’s policies and procedures or that otherwise constitute ethical and/or criminal misconduct.
Job Description:
- Lead sensitive and high-risk investigations that include conducting interviews of witnesses and examining data to identify if employee misconduct and/or breaches of PayPal Policies occurred.
- Build strong relationships with internal and external stakeholders to support business improvements that mitigate short- and long-term business risks.
- Adept at understanding opposing points of view on highly complex issues and willingness to integrate different viewpoints while maintaining a high level of integrity, professional judgment, and commitment.
- Effectively manage a case portfolio with focus on timely conclusion of end-to-end investigations, including clear, concise documentation of investigative findings and timely completion of regulatory filings, as needed.
- Maintain technical proficiency with several investigative tools and techniques and understand and apply concepts and principles of Open-Source Intelligence.
- Strong understanding of company products, services, and related data.
- Engagement with peers, all levels of management, and internal/external stakeholders to deliver comprehensive reviews and investigations of cases.
- Professional experience within Risk, Compliance, Privacy, and/or Internal Audit preferred.
- Advanced research and analytical skills such as an ability to assess and analyze large amounts of data with a high attention to detail. Advanced data query and analysis skills such as SQL, Splunk, and BigQuery, etc. preferred.
- Expert oral, written, and interpersonal communication skills whereby you convey complex information accurately, clearly, and quickly to all levels of management.
- Problem Solving Skills that include operating independently while managing multiple competing priorities with difficult deadlines and exhibiting a sense of urgency when necessary.
- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit
The U.S. national annual pay range for this role is $52800 to $136510
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit
Who We Are: To learn more about our culture and community visit
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at
[email protected].
Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
REQ ID R0123573
Job Tags
Full time, Temporary work, Local area, Flexible hours,