Job Description

Job Description

Job Description

Intake Receptionist (Weekend)

Are you looking for a meaningful weekend role in a dynamic and supportive team environment? Joyner Law is hiring!

At Joyner Law, we specialize in compassionate and strategic criminal defense, with a focus on DUI cases. Based in Colorado Springs, with a remote location in Denver, we are committed to delivering exceptional client care and personalized advocacy.

Why Joyner Law?

• Comprehensive Training : Begin in-office for hands-on training to learn the ins and outs of our processes and systems.
• Remote Transition : Upon mastering the role, transition to a fully remote position and weekend shifts.
• Client-Centered Work : Make a difference by helping individuals through challenging times.
• Collaborative Environment : Be part of a supportive team that values growth, professionalism, and service excellence.

Who We’re Looking For

You’ll excel in this role if you:

• Have previous experience in reception, client service, or administrative work (legal industry experience is not required, it's a bonus).
• Are a clear and empathetic communicator with a client-focused attitude.
• Are organized, detail-oriented, and tech-savvy (familiarity with Microsoft Office Suite and CRM tools like Clio or Lawmatics is a plus).
• Are reliable, professional, and capable of managing sensitive and confidential information.

What We Offer

• Competitive hourly pay.
• Training and mentorship to build your skills and confidence.
• Opportunities for growth and additional responsibilities within the firm.
• A supportive and collaborative work culture.
• Firm outings, adventures, and activities!

Candidate must reside within commutable distance of Colorado Springs, CO.

$18 - $22 hourly

As our Weekend Intake Receptionist, you’ll play a vital role as the first point of contact for potential and existing clients. Your responsibilities will include:

• Answering calls and emails professionally, providing accurate information about our services.
• Collecting and recording potential client information for case evaluations.
• Scheduling client consultations and follow-ups in our calendar system.
• Ensuring seamless communication between clients and the client concierge or attorney.
• Supporting administrative tasks such as data entry and document organization.

• Exhibits working knowledge of Microsoft Office and basic computer skills
• Well-versed in taking telephone calls and handling stressful situations
• Must have graduated high school, received a G.E.D. or equivalent
• 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
• Displays impeccable interpersonal, time management, organizational, and customer service skills

Joyner Law is a veteran-owned law firm that seeks to guide people facing some of their worst moments through the court system. Our goal is to give clients a voice and ensure that they come out better on the other side for having worked with us in resolving their legal matters.

We have a collegial work environment and anyone joining our team will be expected to fit into that environment. We work as a team and do not tolerate the mistreatment of anyone in our office, for any reason. Excellent interpersonal skills will be required in your dealings both with your colleagues and clients.

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