Job Description
Position Objective: The HR Consultant is responsible for providing comprehensive HR management, advisory, and consultancy services to staff and management of clients. This individual manages operational human resources related issues, including development and communication of policies, training administration, human resources reporting and coordinating compensation, payroll, and performance management processes.
What You Do
Duties and Responsibilities
Works with clients as a human resource professional providing guidance on compliance issues, employee benefits, performance management issues, tactical day-to-day HR challenges, and ensure all elements are in place for a successful human resource function
Works on consulting engagements in the areas of leadership training and development, compensation benchmarking, HRIS selection, assessing talent and performance, conducting audits, and preparing written summaries and reports for programs and projects
Acts as a liaison with senior management and/or human resources department staff in ensuring the effective high-quality delivery of the service
Develops monthly and/or quarterly client status reports for the Lead Consultants review
Achieves billable hour goals and works to help other team members with such
Enters data into HRIS systems; May process open enrollment paperwork; May also process payroll for assigned clients
Conducts human resources audits and internal compliance reviews and advising clients on recommended processes/procedures as needed
Is an expert in the field of human resources and shares accurate information and research with clients
Follows internal procedures to provide excellence in client service, protocols, and practices
Performs other duties as necessary
Thought Leadership
Remains current with market issues and new developments in human resources
Ability to organize and manage multiple priorities
Ability to diagnose problems and analyze resolutions, both internally and externally with clients
Actively reads current articles for best practices in human resources sets time aside each week to stay abreast on current events, news, opportunities
Data and Process Integrity
Accurate and timely completion of projects and/or reports; adheres to appropriate response times for client and internal communications
Enters time daily and meets billable hour goals
Maintenance of client and company information in a confidential manner
Consistently follows service workflows and appropriately engages internal resources to ensure efficiency and accuracy of execution
Accurately maintains complete client files including the clear documentation of account detail in agency management systems including policy information, activities, attachments, and correspondence
Achieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics and goals
Peer Relationships
Provides feedback and shares information at team meetings
Participates in ongoing scheduled meetings with team to discuss accounts, renewals, service needs, service platform, etc.
Develops successful and effective working relationships with all service team members, managers, vendors, and members of other departments
Your Education and Experience
Required
HR Certification (PHR)
3-5 years as a Human Resource Generalist with several areas of specialties
Bachelor's degree in business, human resources, or related field
Proficient in Microsoft Office Suite
Proven presentation abilities
Some travel, associated with trade shows, conventions, and client visits 10%
Preferred
SPHR certification
Technology focus - experience using various web platforms and research
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