Field Service Technician- Home Depot- Joliet IL Job at Plug Power Inc., Illinois

dFlSYlV3S001UmxHcURLYkt0SDJGcEc1L1E9PQ==
  • Plug Power Inc.
  • Illinois

Job Description

Field Service Technician

Status: Non-Exempt (hourly)

Department: Field Service

Position Summary

The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. This person will be responsible for the installation and servicing of fuel cells at a specific location. This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location. This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills. 


Core Duties and Responsibilities

  • Maintenance and service of fuel cells at customer sites.
  • Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
  • Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
  • Providing on-call and emergency support service to customers as required
  • Purchasing tools, equipment, and parts for customer service and support as required. 
  • May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
  • May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
  • Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
  • Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
  • Exhibiting and enforcing safety procedures in the field or customer sites.
  • Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
  • Represent Plug Power in a professional manner at all times and in all interactions
  • Perform other duties as assigned.

Education and Experience

  • Minimum high school diploma or equivalent with technical electrical coursework
  • Three (3) or more years of direct experience in mechanical and electrical troubleshooting
  • Formal training and education may be also considered in lieu of direct experience
  • Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
  • Must be able to lift 50 pounds on regular basis unassisted
  • Knowledge of lift truck operation and applications is highly preferred
  • General mechanical aptitude is required
  • Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
  • Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
  • Excellent verbal and written communication skills
  • Creativity in solving technical problems
  • Ability to work independently
  • Uncompromising dedication to quality
  • Exceptional time management skills with the ability to handle multiple tasks
  • Punctual and reliable
  • Technician must provide own standard set of tools – specific fuel cell tools to be provided by Plug power

Pay Rate:

$24.00 - $28.00

We offer a robust total rewards package at Plug, and a brief summary is below:

✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. 

✓The above pay range, may not include local geographic pay variations. If there is an applicable geographic differential, a member of the HR team will discuss this during the interview process.

✓Health, Dental & Vision Insurance eligibility starting from the first day of hire

✓401(k) with 5% company match

✓Bonus eligibility

✓Paid time off including vacation, personal, floating holidays, sick and volunteer time off

✓Paid Holidays

✓ Lifestyle Reimbursement Program

✓Education Assistance

✓Global access to mental health support and counseling professionals

✓Employee Assistance Program

Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Tags

Hourly pay, Holiday work, Full time, Local area,

Similar Jobs

Home Alliance

Appliance Repair Technician - Ventura Job at Home Alliance

 ...description We are a rapidly expanding Appliance Repair company looking to add new members to...  ...an hourly job! The Appliance Repair Technician is responsible for working in the field...  ...Responsibilities: Working in the field (customer homes, etc.) Diagnosing and repairing... 

Caliber Healthcare Solutions

Locum Tenens Nurse Practitioner - Urgent Care - $75 per hour Job at Caliber Healthcare Solutions

 ...Job Description Caliber Healthcare Solutions is seeking a Nurse Practitioner Urgent Care for a locum tenens job in Columbia, South Carolina. Job Description & Requirements Specialty: Urgent Care Discipline: Nurse Practitioner Start Date: 03/03/2025 Duration... 

Saint James Health

Family Nurse Practitioner Job at Saint James Health

 ...accommodating to all the visitors of Saint James Health. The health of oneself and their family is our top priority. POSITION SUMMARY: We are seeking an experienced Nurse Practitioner who is energetic and passionate about helping and working with a diverse... 

SSM Health

Registered Nurse - RN - Behavioral Health Job at SSM Health

 ...RESPONSIBILITIES Completes admitting and shift assessments on assigned...  ...to analyze patient assessment data and notify physician of...  ...reaching and keyboard use/data entry. Frequent use of vision and...  ...Work Shift: Night Shift (United States of America... 

Aerotek

Warehouse Associate Job at Aerotek

 ...position in Burnsville,MN. Application Deadline This position will be accepting applications until Dec 28, 2024. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled...