Customer Service Representative – ERISA Fidelity Department
Location: Woodcliff Lake, NJ
Company: Colonial Surety Company
Job Type: Full-time
Salary: $45,000 base
Who are we?
Colonial Surety Company is an insurance company licensed for business in every state, listed by the U.S. Treasury as an approved surety, and rated “A Excellent” by A.M. Best Company. Our distinct, digital product platform has recently expanded to include important liability coverages for small and mid-size businesses. Founded in 1930, we use our experience—plus technology—to give busy people and businesses easy, affordable and digital access to a growing portfolio of bond and insurance products. We have an ambitious vision for impact and growth—and invite a diversity of motivated achievers to come, learn, work, create, grow—and succeed—with Colonial.
Position Overview
We are seeking a high-energy, customer-focused Customer Service Representative (CSR) for our ERISA Fidelity Department . This role is ideal for someone who is hungry to grow, enjoys a heavy phone presence, and has a strong interest in sales . You will be responsible for assisting clients, managing CRM data, handling administrative tasks, and ensuring a seamless customer experience . Prior experience in Customer Service is a must—as well as a strong work ethic, excellent communication skills, and a drive to succeed!
Key Responsibilities
Customer Service & Sales Support:
Administrative Responsibilities:
Qualifications & Skills
✅ Experience:
✅ Skills & Competencies:
✅ Education & Certifications:
BA Degree in Business in related field.
Why Join Us?
📞 Heavy phone presence & sales growth opportunities
💼 $45,000 base salary
🏆 Career advancement in a fast-growing company
📈 Monday-Friday, 8:30 AM - 5:30 PM schedule with a 1-hour lunch
🌟 Supportive team environment & professional development
If you’re hungry for success, love being on the phone, and want to grow in sales , we’d love to hear from you!
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