Job Description

The application window is expected to close on: 4/30/2025

Meet the Team

Design and Content play an integral role in Duo’s mission to democratize security. Our Content Design, Product Design, Design Research, and Design Operations teams collaborate with engineering and product peers to create solutions that are easy, effective, and trustworthy. We value inclusivity and diverse perspectives, aiming to make Duo the best place to work by focusing on customer-centric design.

Your Impact

As a Content Designer at Duo, you will:

• Participate in a product UX content strategy to maintain our position as a trusted advisor to customers.
• Collaborate on, socialize, and maintain voice and tone guidelines for UI copy.
• Contribute to product features with complex user flows and informative text.
• Partner with Product Designers, Design Researchers, and Engineers to enhance design solutions, evaluate product terminology, and more.

Minimum Qualifications:

• Bachelor’s degree or related degree with 5+ years of experience or equivalent.
• Portfolio showcasing clear and compelling in-product content.
• Experience in information architecture and design research methodologies.
• Ability to support multiple teams and features within a product simultaneously.
• Experience in product UI content strategy and systematic thinking.

Preferred Qualifications:

• Knowledge of security technology is a plus.
• Strong desire to collaborate with cross-discipline teams.
• Ability to apply user-centric methodologies and research in product UI content design.
• Expertise in interaction design and user experience.
• Strategic thinking about content's role in design systems.
• Ability to conduct and/or participate in formative research and critiques.
• Proficiency in scaling content for diverse user personas.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! 

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