Job Description

Job Description

Job Description

Description:

Techneaux Technology Services, LLC is a growing and innovative managed IT, software, and technology service company based in Lafayette, LA with additional offices in Colorado and Texas. Techneaux is a unique company with a unique long-term vision. As a privately held company with the intention to remain privately held, we aim to provide rewards and opportunities to our team members above and beyond the standard corporate salary and benefits package. While company profits are critical, we remain empowered and committed to prioritizing decisions that reward team members over profits.

Techneaux prides itself on being a customer and team member-focused organization, and we are always on the lookout for talented individuals who share these values. Techneaux is currently looking for a qualified full-time Certified Scrum Master to join our PMO Group Enterprise Services team.

What makes Techneaux a great place to work?

• We are a tight-knit team that is passionate about the overall product delivered to our customers. We strive to be experts in our field.
• We have a collaborative culture motivated by mutual respect that fosters regular feedback and group discussion.
• We are an exciting, growing company and we want you to grow with us. At Techneaux, your career is what you make of it.
• We currently offer competitive salaries and an annual profit-sharing plan to each team member in the organization.
• We also offer paid time off; paid holidays; a corporate mobile phone plan; paid parental leave; health, dental, vision, and supplemental insurance; employer-paid life, short-term disability, and long-term disability insurance; 401(k) with employer match; and health savings accounts.

Job Responsibilities: The duties and responsibilities outlined below include essential functions of the role. Depending on business needs, this role may perform a combination of some or all the following duties. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

As a Certified Scrum Master , you will play a pivotal role in guaranteeing the success of customer projects. You will assume overall responsibility for the seamless coordination and timely completion of technical projects to ensure project timeline and scope. Your key responsibilities will involve collaborating closely with internal team members and customer stakeholders to establish deadlines, delegate duties, and diligently monitor project progress. You will also bring exceptional organizational skills, strong communication abilities, and a proactive approach to managing and guiding teams through the Agile process. You will also be responsible for providing concise and informative reports to upper management, highlighting project status, potential issues, and associated risks. Leveraging your skills and experience, you will ensure efficient project execution and maintain the highest quality standards. This is an on-site position based in our Lafayette office. We value face-to-face collaboration, and your presence will be essential for team engagement and productivity. The ideal candidate will possess at least one current certification in the following: CSM - Certified Scrum Master or ACP - Agile Certified Practitioner.

Duties and Responsibilities:

• Lead and facilitate Scrum planning and daily Scrum meetings, ensuring active participation from all required team members.
• Facilitate the entire Program Increment (PI) planning process, ensuring smooth collaboration, clear communication, and alignment between teams by managing timeboxes.
• Identify dependencies, address ambiguities, and support the team in achieving committed Program Increment (PI) objectives.
• Work closely with the Product Owner to ensure clarity and alignment of the product backlog and sprint goals. Assist Product Owner with defining Business Values and OKRs for each project.
• Guide and coach the team in Agile practices, helping to maintain high performance and a continuous improvement mindset.
• Help create a comprehensive plan outlining the necessary infrastructure deliverables and schedules aligned with crucial project milestones across different environments.
• Coordinate with cross-disciplinary team members and management to ensure alignment with project requirements, budgets, deadlines, and schedules.
• Collaborate with the team to estimate their capacity and ensure realistic commitments.
• Work closely with the Release Train Engineer (RTE) to coordinate overall PI planning activities and ensure alignment across the Agile Release Train (ART).
• Meet with project team members to proactively identify and resolve any issues that may arise during project execution.
• Evaluate and prepare comprehensive dashboards in Azure DevOps by gathering, analyzing, and summarizing relevant information for effective project and team communication.
• Establish robust project communication plans and oversee their execution to facilitate seamless stakeholder collaboration.
• Facilitate change requests, keeping all parties well-informed about their impact on schedule and budget.
• Obtain customer/stakeholder acceptance of project deliverables, ensuring their satisfaction throughout the project transition period.
• Manage customer satisfaction by actively addressing their needs and concerns during the project transition phase.
• Manage multiple projects simultaneously, coaching the team in agile practices by prioritizing tasks and executing projects efficiently.
• Collaborate with Techneaux leadership to advance project management activities and enhance services.

What you will need to be successful in this role:

• Five+ years of Project Management experience in a technology industry (SCADA or Oil & Gas industry experience highly desired).
• Scrum Master Certification or equivalent, required.
• Project Management Professional Certification, a plus.
• Ability to proactively anticipate potential problems and initiate a corrective action plan to prevent disruptions to critical path objectives.
• Exceptional skills in identifying and engaging in critical conversations with stakeholders.
• Demonstrate excellent communication and presentation abilities in person, over the phone, and online across all individuals at all levels of the organization.
• Understand the big picture and connect it with the specific needs of a project.
• Utilize coaching and educational techniques to enhance project team members' capabilities and skill sets.
• Exhibit a flexible attitude and a willingness to go above and beyond the job description to ensure project success.
• Advanced proficiency in various technological tools such as Azure DevOps, Jira, ServiceNow, Microsoft Project, Teams, Office 365, CRMs, and other online resources for information.
• Ability to develop an expert-level competency in Techneaux solutions.
• Ability to travel as required, up to 25%.
• Be located in the Lafayette area.

Pay Range = $85,000-$120,000

FLSA and Employment Status: Exempt, Full-Time

Techneaux Technology Services, LLC is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its team members. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

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