Air and Ocean Export Coordinator Job at IGH Holding Inc, Valley Stream, NY

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  • IGH Holding Inc
  • Valley Stream, NY

Job Description

Job Description

Job Description

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Job description:

  • Coordinate shipments with clients
  • Communicate with customers, staff, and vendors on a daily basis
  • Deal and respond promptly with distributors and customers
  • Resolve any kind of issues, inquiries, complaints, and concerns
  • Process orders, forms, requests, and create quotations
  • Coordinate with freight forwarders and shipping carriers to arrange timely transportation of goods
  • Prepare regular export reports, including shipment schedules, transit times, and delivery performance
  • Monitor and track shipments to provide real-time updates on delivery status to customers and internal stakeholders
  • Pickup phone calls
  • Assist sales in quotations
  • Track and trace shipments
  • Demonstrate a willingness to learn
Qualification:

  • Min. 1-2 year experience in import/export shipping or related field
  • Experience in both Air and Ocean Export
  • Multilingual preferred
  • A valid driver's license is a plus
  • Knowledge of export regulations, international trade practices, and customs
  • Strong knowledge of Dangerous Goods Regulations (DGR)
  • Strong attention to detail and excellent organizational skills
  • Excellent customer service and client relations skills
  • Exceptional communication and interpersonal abilities to liaise with suppliers, customers, and internal teams
  • Proficiency in using MS office and/or export-related software
Remote Work: No

Work Schedule:
Monday to Friday, 9AM - 6PM (1 hour lunch break)

Job Tags

Remote job, Monday to Friday,

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